1. Introduction
Metro Shares Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our investment platform, or engage with our services.
By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.
2. Information We Collect
We collect personal and non-personal information when you interact with us, including:
A. Personal Information:
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Identity Data: Full name, date of birth, nationality, ID/passport.
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Contact Data: Email, phone number, mailing address.
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Financial Data: Bank details, investment history, tax ID.
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Verification Data: KYC/AML documents and compliance details.
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Usage Data: Login information, device data, IP address.
B. Non-Personal Information:
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Browser type and version
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Pages visited and time spent
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Cookies and analytics data
3. How We Use Your Information
Your personal data is used for the following purposes:
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Account Creation & Management: To register you on our platform and verify your identity.
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Compliance: To meet legal obligations such as Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.
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Investment Processing: To manage contributions, distribute returns, and handle transactions.
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Communication: To send important updates, investment reports, and customer service communications.
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Marketing (optional): To share newsletters, promotional offers, or new project announcements (with your consent).
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Security: To prevent fraud, monitor activity, and protect against unauthorized access.
4. Lawful Basis for Processing
We process your personal data on the following bases:
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Consent – For marketing and communications you opt into.
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Contract – For providing the services you've signed up for.
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Legal Obligation – For complying with financial and regulatory laws.
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Legitimate Interest – For improving platform security, features, and investor experience.
5. How We Share Your Data
We may share your information with:
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Regulatory Bodies – To comply with legal requirements.
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Service Providers – For payment processing, KYC/AML verification, and IT services.
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Legal Advisors or Law Enforcement – In cases of legal claims, fraud, or disputes.
We ensure all third-party service providers adhere to strict data confidentiality and security measures.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, and contractual obligations.
7. Your Privacy Rights
You have the right to:
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Access your personal data.
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Correct inaccurate or outdated data.
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Delete data under certain legal conditions.
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Restrict or Object to data processing.
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Withdraw Consent at any time for marketing communications.
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Port your data in a structured format to another provider.
To exercise these rights, contact us at support@metrosharesltd.com.
8. Data Security
We use industry-standard security measures to protect your personal information, including:
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Data encryption in transit and at rest
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Firewall protection
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Two-factor authentication
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Restricted access controls
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Regular security audits
9. International Data Transfers
If we transfer your data outside your country of residence, we ensure an adequate level of protection through safeguards such as:
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Standard contractual clauses (SCCs)
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Data processing agreements with third parties
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Regulatory compliance in line with GDPR or equivalent standards
10. Cookies & Tracking
Our platform uses cookies and similar technologies to enhance your experience and gather analytics. You can manage your cookie preferences in your browser settings.
For full details, refer to our [Cookie Policy].
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If we become aware of any such data, we will delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes via email or platform alerts.
13. Contact Us
If you have questions, concerns, or wish to make a data request, please contact:
📧 Email: support@metrosharesltd.com
🌐 Website: www.metrosharesltd.com